Project management

Project management

In order to give the client a brief overview of our approach to project management, we have below outlined a typical approach.


Based on our staff resumes, we will put together a project management team consisting of one or more of the following resources.

  • Client/Project team contact:
    The team contact person is responsible for managing all contact with the client. To keep the project on schedule and avoid communication problems all project related issues must be managed through the team contact person.
  • Project manager:
    The project manager is responsible for internally managing the project to meet the production schedule and budget constraints.

IT-Serve approach all projects with a comprehensive Project Management approach ensuring that the customer is satisfied at all times and no “surprises” are encountered that can have an impact on the clients business or investment. All risks are carefully documented along with an often overlooked “roll-back” plan, or how to get out of trouble if the identified risk should occur. Full Risk Exposure is compiled with the stakeholders to ensure all contingencies are met.

Project Management Methodology

IT-Serve projects usually center on quality and specification based projects, as this allows you an easy update and reporting link through one designated, qualified and trained IT Project Manager and allows us to track and monitor project progress and costs. To summarize, IT-Serve are committed to Technical and Managerial excellence, providing all our clients with the best service possible.

IT-Serve uses the PRINCE2 methodology, a proven incorporating the British Standard Guidelines for Project management (BS6079).

Case Study
Client: Monte Carlo Beach Club, Abu Dhabi
Project: Total Project Management
Budget: AED 10,000,000.00
Brief:

IT-Serve.com was contracted to handle the entire installation regarding the following:

  • Design Routing structure (Internal and external ELV)
  • Design Cabling routing and data point in coordination with spaces, offices , furniture and areas
  • Audio – DJ, PA and networked (IP)solution providing 13 separate controllable zones and 5 sound mediums.
  • Security – CCTV (internal and external) and Access control
  • Active components – the switches and servers needed to run the network and IP based solutions
  • Data Centre – Computer room to house in a controlled environment the ICT IP based solution
  • IPTV – IP based TV solution capable of distributing managed content to over 30 TV’s (Satellite and Media Content)
  • Telephony – IP based telephone system that is able to work over the wireless network internally.
  • Retail POS – Micro payment management solution for Dinning, Bar, Reception, private lounge and Retail store.