Helpdesk Support

helpdesk support services

Helpdesk Support

Our passion to know our customers and to know your business means you get the best helpdesk support services in the Middle East


IT-Serve.com’s helpdesk support center helps you in three ways:

Remote support

We provide remote helpdesk support for incidents that we can solve immediately over the internet. Our helpdesk support clients call or email to open the support ticket, and immediately one of our Help desk support engineer gets in touch with them to resolve their IT problem.

Onsite support

We provider onsite support for the incidents that need us to be there. If our helpdesk support engineers feel that the issue may take long to be resolved online, we immediately dispatch our onsite support engineer to client's office to fix the IT problem right away.

User support

We provide user support and trainings to your employees, so they can avoid or fix the routine IT errors. This helpdesk support model is more about helping you to help yourself. We strongly believe that 80% of day to day IT problems can be avoided by training your users.

Our helpdesk support engineers are well experienced and friendly. With unlimited awesome support we’ll never leave you in the dark. Contact us today to get a FREE Quote