IT Support Packages
By signing up for our monthly IT support contract, you get the same benefits of having an in-house IT support team at a fraction of the cost.
Our IT support helpdesk is able to remotely monitor your systems and identifies issues before they turn into problems. In many cases, we manage your systems and resolve issues without having to visit your offices.
Our IT support experts resolve 90% of all calls to the service desk, with no need for a site visit by an engineer. We want to make sure you have the fewest problems, shortest wait times and quickest problem resolution possible.
Based on your requirement, We can design a customised monthly IT support package for you. To get your free quote, please get in touch!
IT support block hours are a good option if you have less than 10 users and only need adhoc IT support aka. reactive IT support.
In this offer, instead of signing up for a monthly contract, you can buy a prepaid block of IT support hours which will be valid for 6 to 12 months. You can use these hours as or when required by opening support tickets to our IT helpdesk.
Block hours will cover both, remote as well as onsite IT support service. Based on your unique requirements we can design a custom package for your business.
If you would like to know more about our block hours IT support and pricing, please click here to get a free quote.
Our monthly managed IT support offering is designed to deliver predictable monthly costs for all your IT services, taking a proactive approach to all of your technology, network and internet requirements.
If a regular monthly IT support amc contract is not a good fit for your company – perhaps you just need one off support for a specific project for example, we are also happy to provide a custom solution that works for you.
We deliver full service IT support to small and mid-sized business throughout the UAE, from our office in Dubai. Specialising in IT support, IT amc, IT annual maintenance contract and IT outsourcing.
As the leader in proactive outsourced IT Support and IT Services to small to medium companies in Dubai and around UAE, we maybe the business IT partner you are looking for.