IT & Helpdesk Outsourcing

UAE IT Helpdesk Outsourcing Companies

IT Helpdesk Outsourcing in UAE

IT-Serve is one of the top IT outsourcing companies in UAE, with regional presence in all major GCC countries. We are ranked in top 250 MSPs in the world. We are efficiently supporting our clients with IT helpdesk outsourcing, including numerous Fortune 500. We offer a wide spectrum of IT and helpdesk outsourcing services, including L1 & L2 helpdesk outsourcing with offsite, onsite and hybrid outsourcing options.


We offer flexible and affordable plans for IT & Helpdesk outsourcing. Contact us for pricing.

What’s included in IT Helpdesk Outsourcing Plan:

  • UAE-based technical support
  • L1 & L2 helpdesk support
  • ITIL best practices
  • 24x7x365 helpdesk support by certified technicians
  • Access to our cloud-based portal for easy reporting
  • Choice of multiple service offerings
  • Call-dispatch capabilities for on-site repairs
  • Backup resource in case of sick leave or holidays
  • Reporting and recommendations

  • Why IT-Serve for IT Helpdesk Outsourcing?

  • More than 20 years of experience in IT outsourcing industry
  • Over 100+ satisfied clients, both locally & internationally
  • Reliable, western educated and qualified engineers
  • Regional presence in all major GCC countries
  • Award-winning remote support solutions
  • Clients include Fortune 500 companies
  • Ranked in top 250 MSPs in the world
  • Flexible & competitive pricing
  • 24x7 helpdesk & IT support

  • If you are interested in outsourcing your IT or helpdesk and looking for an IT outsourcing services provider in the Middle East, please contact us to get our outsourcing packages and pricing details. You can talk to us directly at +971 4 3737 999 or email your outsourcing requirements at info@it-serve.com